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RETAILERS

Simple Pricing For Every Stage of Growth

Whether you need a quick answer from our knowledge base or a hands-on meeting with a specialist, we’re here to ensure your alcohol store succeeds.

Starting at....

$99/month

+ Transaction Fee

Transaction fees include a 2.5%
City Hive fee as well as a 2.9%
+ $0.30 credit card processing fee.

Standard

Get your store online

Perfect for stores establishing their first digital footprint and accepting orders.

Includes 1,000 contacts

+$0.01 per additional contact

Branded Website: A fully responsive ecommerce site matching your store’s look.

Order Fulfillment: Tools to manage pickup, delivery, and shipping orders.

Payments & Fraud: Integrated payment processing with built-in fraud protection.

Basic Support: Email support (2-3 business day response).

Recommended

Starting at....

$149/month

+ Transaction Fee

Transaction fees include a 2.5%
City Hive fee as well as a 2.9%
+ $0.30 credit card processing fee.

Pro

Automate and grow

For retailers ready to retain customers, market aggressively, and sync with their POS.

Includes 1,000 contacts

+$0.01 per additional contact

Everything in Standard, plus: 

Marketing Suite: SMS blasts, Push Notifications, and Automated Emails. 

Loyalty Program: Digital rewards points and membership tiers. 

Inventory Control: Staff picks, product collections, and "Online Only" items. 

Priority Support: Faster response times (48 hr) to keep you moving.

Get Upgrade

Starting at....

$699/month

+ Transaction Fee

Transaction fees include a 2.5%
City Hive fee as well as a 2.9%
+ $0.30 credit card processing fee.

Pro

Scale with precision

High-volume retailers needing dedicated ad management and advanced data.

Includes 1,000 contacts

+$0.01 per additional contact

Everything in Pro, plus:

Managed Ads: We run your Google & Facebook Ad campaigns 

Two-Way Sync: Write online orders back to your POS automatically 

Extended Shelf: Sell special orders and supplier feeds 

White-Glove Service: Dedicated Account Manager and urgent 24hr response 

Not Sure What Plan to Choose?

From essential online ordering to advanced marketing automation, see how our plans stack up.

Features

Standard

Pro (Recommended)

Expert

Best for...

Single-location shops
getting online

Growing retailers ready
to market & engage

Growing retailers ready
to market & engage

YOUR ONLINE STORE

Branded Website

Custom Branded Mobile App

POS Integration & Inventory Sync

Access to 4M+ Product Assets

Smart Search & 21+ Age Gate

Custom Design Tools (CMS)

Delivery, Shipping & In-Store Pickup

REACH YOUR CUSTOMERS

Newsletter Signup & Notifications

Abandoned Cart Notifications

Email Marketing

SMS Marketing

Push Notifications Marketing

Customer Segmentation & Targeting

Automated Marketing Campaigns

Advanced Targeting (Geographic, Behavioral)

DRIVE SALES

Coupons & Sale Pricing

Custom Coupon Codes

Automatic Discounts

Referral Program

Content Marketing (Blogs, Pop Ups, Forms)

Google, Facebook & Instagram Ads

In-Store Signage & Print Materials

BUILD LOYALTY

Wine Club / Subscription Plans

Up to 2

Unlimited

Loyalty & Rewards Program

Points & Cash Back

Full Suite + Tiers

In-Store Rewards & Redemptions

Events & Ticketing

INSIGHTS & ANALYTICS

Sales & Customer Analytics

Basic

Enhanced

Advanced

Google Analytics & Facebook Pixel

Email Conversion Analytics

Data Storage

1 Year

1 Year

Unlimited

SUPPORT

Email Support

2-3 Business Days

48 Hours

24 Hours (Critical: 1hr)

Chat Support

Phone Support & Account Manager

1-on-1 Strategy Meetings

Slack Messaging

Ready to grow your store?

Join over 4,500+ liquor retailers using City Hive to power their digital business.