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Retailers

Set Up Delivery and Shipping

Sell locally with delivery or ship nationwide. Manage everything from one dashboard, whether you're using third-party apps or your own drivers.

Built for Alcohol Retailers

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Delivery Apps

Connect your store to popular delivery apps.

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Delivery Zones

Create custom delivery zones based on drive time. Offer free delivery nearby to boost orders.

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Nationwide Shipping

Reach customers in 46 states with Smart Shipper. Integrate FedEx/UPS for real-time rates.

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Driver Options

Dispatch orders to DoorDash or Uber drivers. Integrate with Onfleet to optimize routes.

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Reach More Customers with Third-Party Delivery Marketplaces

Connect your store to the delivery apps your customers already use. Orders from DoorDash, Instacart, and Grubhub appear directly in your City Hive dashboard alongside your website orders. Expand your delivery reach without hiring drivers or managing multiple systems.

Expand Beyond Your Local Area

Reach customers in 47 states with Smart Shipper. We generate compliant shipping labels automatically and handle the logistics. Already have a FedEx or UPS account? Connect it to show real-time shipping rates at checkout. Either way, you can fulfill orders from anywhere without leaving your dashboard.

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Choose How You Deliver

Control Your Delivery Zones

Create delivery zones based on drive time to balance speed and reach. Offer free delivery to nearby customers (5-10 minutes away) to boost repeat orders. Charge delivery fees for farther zones to expand your range without losing profit. You control the boundaries and the pricing.

Use Your Drivers or Ours

Need drivers? Dispatch your website orders to DoorDash or Uber drivers directly from your dashboard. They handle the delivery while you focus on fulfilling orders.

Have your own drivers? Integrate with Onfleet to optimize routes, auto-assign deliveries, and send customers real-time text updates. Plus, verify driver IDs before releasing alcohol orders to stay compliant.

Ready to grow your store?

Sign up to learn how City Hive can help your business, or book a demo to see the platform in action.

Frequently Asked Questions

Yes. Offering multiple fulfillment methods such as pickup, local delivery, and shipping is available with all subscription plans (Standard, Pro, and Expert).

Yes. You can use external delivery fleets through our third-party integrations. When you accept an order, you can select a courier from services like DoorDash or Uber to fulfill the delivery without hiring additional staff.

Yes. You can create customized delivery zones based on distance or drive time, such as a 5–10 minute zone versus a 15–20 minute zone. Each zone can have its own delivery fee, including free delivery for nearby customers.

No. Orders from third-party marketplaces like DoorDash, GrubHub, or Instacart appear directly in your City Hive dashboard and are clearly marked with their respective logos.

You can use our Smart Shipper add-on to ship to customers in up to 47 states with an easy setup. Alternatively, you may connect your existing FedEx or UPS carrier accounts.

Yes. You can integrate your existing FedEx or UPS account to provide real-time shipping rates at checkout. For FedEx, you must accept the Alcohol Shipping Agreement before shipping alcohol.

Yes. Whether you use Smart Shipper or your own carrier account, City Hive can automatically generate shipping labels. You’ll need a label printer that supports PDF or ZPL formats.

City Hive integrates with Onfleet, allowing you to manage your own drivers efficiently. Features include route optimization, automatic task assignment, and real-time SMS tracking updates for customers.

Payments for orders placed through third-party marketplaces are handled and settled directly by those platforms, not by City Hive.

If a customer orders outside your delivery zones, they can agree to pay a higher delivery fee. You can then choose to fulfill the order yourself or use an alternative delivery service.